Terms & Condition

General:

Smart Audio Electronics Trading L.L.C (“Company”) maintains the samma3a.com Website ("Site"). The following are the terms of use that govern use of the Site ("Terms of Use"). By using the Site you expressly agree to be bound by these Terms of Use and the Site privacy policy and to follow these Terms of Use and all applicable laws and regulations governing use of the Site. The Company reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. We will note when there are updates to the Terms of Use at the bottom of the Terms of Use. If you violate these Terms of Use, The Company may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.

LIMITED LICENSE. You are granted a limited, non-exclusive, revocable and non-transferable license to utilize and access the Site pursuant to the requirements and restrictions of these Terms of Use. The Company may change, suspend, or discontinue any aspect of the Site at any time. The Company may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the Site. You shall have no rights to the proprietary software and related documentation, if any, provided to you in order to access the Site. Except as provided in the Terms of Use, you shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the Site, or any of its contents (including software) in whole or in part.

PERMITTED USE. You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than for personal use, unless otherwise specifically authorized by the Company to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by the Company to do so. The content and software on this Site is the property of Smart Audio Electronics Trading L.LC.

REPRESENTATIONS BY YOU. By visiting the Site, you represent, warrant and covenant that (a) you are at least 13 years old; (b) that all materials of any kind submitted by you to the company through the Site or for inclusion on the Site will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights.

NO COMMERCIAL USE. This Site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain the Company’s prior written consent to make commercial offers of any kind on the Site, whether by advertising, solicitations, links, or any other form of communication. The Company will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from use of the Site.

LINKS AND SEARCH RESULTS. The Site may automatically produce search results that reference and/or link to third party sites throughout the World Wide Web. The Company has no control over these sites or the content within them. The Company does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive.

The Company does not endorse the content of any third party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against The Company for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, you may notify us at [email protected].

COPYRIGHT POLICY. The Company may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defense or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.

INTELLECTUAL PROPERTY. Although The Company is not responsible for the content, quality or accuracy of data provided by users, compilations of such data, text, information and other materials made available to users through the Company’s system. The On-line Materials are the Company’s intellectual property, and are protected by U.S. and international intellectual property laws. The On-line Materials may not be copied or redistributed either in whole or in part without prior written consent of the Company, except as expressly and specifically permitted under these Terms of Use.

The On-line Materials are and will remain the exclusive property of the Company. All rights, titles and interests in and to the On-line Materials will be and remain vested solely in the Company. Under no circumstances will you have any right, directly or indirectly, to own, use, copy, loan, sell, rent, lease, license, sublicense, redistribute, assign or otherwise convey the On- line Materials, or any rights thereto, except as expressly and specifically provided in the Terms of Use. Nothing in these Terms of Use will convey to you any right, title or interest, except that of a license with the express rights and subject to all limitations herein. Nothing in these Terms of Use grants you the right, directly or indirectly, to use the On-line Materials to create a product for resale or to use the On-line Materials in any way that competes with the Company.

You acknowledge and agree that the Company will own all rights, titles and interests in and to any copy, translation, modification, adaptation, derivative work or improvement of the On-line Materials made by or for you. At the Company’s request, you must execute, or obtain the execution of, any instrument that may be necessary to assign these rights, titles or interests to the Company or perfect these rights, titles or interests in The Company’s name.

DISCLAIMER OF WARRANTY, LIMITATION OF DAMAGES. THE COMPANY MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTY OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS IN RELATION TO THE AVAILABILITY, ACCURACY, VALIDITY, RELIABILITY OR CONTENT OF THESE PAGES AND/OR THE SITE. COMPANY ALSO DOES NOT MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE ACCURACY OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION THAT IS SUBMITTED, DISPLAYED OR UPLOADED THROUGH THE SITE BY ANY USER. COMPANY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SITE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIABILITY OF COMPANY WOULD IN SUCH CASE BE LIMITED TO THE GREATEST EXTENT OF LIABILITY PERMITTED BY LAW.

VIOLATION OF TERMS OF USE. You understand and agree that in the Company’s sole discretion, and without prior notice, the Company may terminate your access to the Site, or exercise any other remedy available and remove any unauthorized user information, if the Company believes that the information you provide has violated or is inconsistent with these Terms of Use, or violates the rights of the Company, or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to the company for violations of these Terms of Use and you consent to injunctive or other equitable relief for such violations. The Company may release user information about you if required by law or subpoena. The Customer will be notified before any changes/termination.

OFFICE FOREIGN ASSETS CONTROL (OFAC) SANCTIONED COUNTRIES. The Company will NOT deal with or provide any services to individuals or companies located in OFAC sanctioned countries.

APPLICABLE LAW. The Laws of the United Arab Emirates shall govern the use of the Site and the Terms of Use, without regards to conflict of laws principals. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.

INDEMNITY. You agree to indemnify and hold the Company, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of or relating to your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site, or your breach of the Terms of Use.

LICENCE GRANTED TO YOU. By providing materials to the Company, including by submitting or uploading content or materials for use on the Site you represent and warrant that you or the owner of all rights to such content or materials has expressly granted the Company an irrevocable world-wide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. The Company may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against the Company for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to the Company. Any communication or materials you send to the Company will be treated as non-confidential and non-proprietary and may be disseminated or used by the Company for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services.

ADVERTISING. The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. The Company is not responsible for the acts or omissions of any advertiser or sponsor.

SITE OPERATION: The Company controls this Site from the U.A.E. The Company makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.

PURCHASES. The Company accepts payment by Visa or Mastercard debit and credit cards in AED for its products and services. All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review respective merchant service provider’s user agreement and privacy policy before entering any transaction. Interpretation. These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. A waiver or modification of these Terms of Use will only be effective if made in writing signed by an authorized officer of the Company. All refunds will be made onto the original mode of payment.

SEVERABILITY. If any provision of the Terms of Use is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.

Privacy Policy

This policy applies only to the activities on this website, and does not apply to activities that are offline or unrelated to the website.

What information do we collect and When?

We collect information from you when you register on our site or place an order.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience: your information helps us to better respond to your individual needs.
To improve our website: we continually work to improve our website offerings based on the information and feedback we receive from you.
To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the purpose of delivering the purchased product or service requested.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order, enter, submit, or access your account.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database.

Your private payment information (credit cards, financials, etc.) will NOT be stored on our servers, sold, shared, rented or leased to any third parties.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow)) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, to respond to a subpoena or court order, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We may contain adverstising of third parties links to other sites, please be aware that we are not responsible for the privacy practicies or contents of theses sites nor for any third part to whom it transfers your data in accordance to this privacy policy.

Your acceptance of This policy

By using our site, you automatically accept our privacy policy. If you have any concern about it, you can always contact us by sending an email to [email protected].

Changes to our Privacy Policy

The Website Policies and Terms & Conditions would be changed or updated occasionally to meet the requirements and standards. Therefore the Customers will be notified about these changes. Such modifications will become effective on the day they are posted, and we encourages you to frequently review the Privacy Policy for any modifications.

Updated on: 01-Jan-2024

Return Policy

It is our goal to make the experience of our customers as pleasant as possible, and as much as we love you keeping the items, we also give you the option to return them:

We do accept returns with no question asked for the items that are not used, not opened, not damaged and returned within 10 days of the delivery date.
If you have opened the items and you are still not satisfied, and they are still in the original packing, we can offer you the option to return it within 30 days of the delivery date. After we receive and inspect the items we will pay you back 65% of the original paid price as purchase voucher.
The returns are free of charges for the UAE deliveries. For the items delivered outside the UAE, the customer will bare the shipping charges.
If the items are damaged due to the shipping process, or there are missing accessories please let us know and we will work on correcting the issue as soon as possible.
To start the process of the returns, please send us and email to [email protected]. You need to mention the order number in the subject line, and we will contact you as soon as possible to return the item and complete the refund process.

Shipping Policy

We know how much you want your products, we are here at Samma3a do our best to process your order and deliver them to your doorsteps at utmost speed.

Our warehouses are located in UAE, and we ship to the Gulf, and most MENA region.

Every thing you need to know about shipping is here.

UAE

FREE shipping for all orders above AED 250.
20 AED shipping fees for all orders below AED 250.
The returns are free of charges for the UAE deliveries. For the items delivered outside the UAE, the customer will bare the shipping charges.
Delivery time: within 1-2 working days.

Gulf Countries, Lebanon, Jordan, Egypt.

FREE shipping for all orders above USD 140..
USD 11 shipping fees for all orders below USD 140..
Delivery time: within 3-4 working days.

Please note that custom/tax charges if applicable in the shipped to country (your country), will be borne by you.

For any questions, assistance, suggestions, do not hesitate to drop us an Email to [email protected]

As we improve our service we will update this policy، stay informed.

Payment Method

CREDIT / DEBIT CARDS

We offer Credit Card / Debit Cards at Samma3a as secure method of payment for your convenient throw our Partners in Teller. Rest assured, your card number will be protected using industry-leading encryption standards. We accept Master Card, Visa and others.

Payments in Credit Cards will be Charged in AED for UAE Buyers, SAR for Saudi Arabia Buyers, and in USD for all other.

As we improve our service we will update this policy, please keep checking it.

UAE : AED 10 per order.
20 AED shipping fees for all orders below AED 250.
The returns are free of charges for the UAE deliveries. For the items delivered outside the UAE, the customer will bare the shipping charges.
Delivery time: within 1-2 working days.

Gulf Countries, Lebanon, Jordan, Egypt.

FREE shipping for all orders above USD 140..
All other countries: USD 11 per order.

PAYPAL

We offer PayPal at Samma3a as secure method of payment for your convenient. For any info or opening an account you can visit PayPal website.

Please note that PayPal payments are currently charged in USD as per PayPal regulation, which hopefully will be changed soon in our region.

CREDIT / DEBIT CARDS

Payments in Credit Cards will be Charged in AED for UAE Buyers, and in USD for all other.